5 Server - Annual
Contract
Server Response is SCO's latest
end user phone support offering for both SCO OpenServer and SCO
UnixWare. If you have five or less servers, SCO Server
Response gives you the assurance of reliable and knowledgeable
expertise direct from SCO Support Services. The
service covers you for unlimited incidents and gives you support for up to five
servers (single server support also available). Features:
Support for up to five SCO operating
system license installations Unlimited telephone
& email incidents Four business hour
response Up to two authorised contacts
Includes support for one layered
product Access to Online Service Manager which
includes: All current technical
articles and patches Proactive
email notification service of new technical articles and patches
Online access to support
activity and account
information
Limited retired
support and 24x7 Emergency Services available as an additional
option.
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