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SCO Server Response - 5-server, Annual Contract

EU000-0000

SCO Server Response - 5-server, Annual Contract

5 Server - Annual Contract

Server Response is SCO's latest end user phone support offering for both SCO OpenServer and SCO UnixWare.

If you have five or less servers, SCO Server Response gives you the assurance of reliable and knowledgeable expertise direct from SCO Support Services.

The service covers you for unlimited incidents and gives you support for up to five servers (single server support also available).

Features: 

Support for up to five SCO operating system license installations

Unlimited telephone & email incidents

Four business hour response

Up to two authorised contacts

Includes support for one layered product

Access to Online Service Manager which includes:

  • All current technical articles and patches

  • Proactive email notification service of new technical articles and patches

  • Online access to support activity and account information

Limited retired support and 24x7 Emergency Services available as an additional option.


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